Banking

Our Virtual Banking Avatar Assistants feature intelligent systems in which a digital character interacts, through actual conversations, with your customers and clients. This engaging experience allows you to offer your customers access to a “perfect” helper, all on a 24/7 basis. This assistant never gets tired, bored or cranky – and it never gets sick, demands a raise or employee benefits.

Visyt’s Virtual Banking Avatar Assistants can:

Interact with your customers to determine their needs and wants. They then can help them to accomplish their request, or direct them to the appropriate place (such as a human, call center, or a voicemail or e-mail system.
Propose additional add-on services. This is done through a narrative interview-style script that makes assumptions and recommendations to customers, based upon industry-approved algorithms.
Answer detail questions about each product or service – how they work, what are their benefits and which one is an appropriate choice.
Deliver sales scripts that are engaging, emotional, and fully compliant. Our avatars never fail to ask each customer a bank-approved list of questions.
Promote your brand and brand image.
Be placed in different environments, and can change appearances.

Our Virtual Banker solution dramatically reduces the expenses associated with traditional human-capital customer service and sales approaches. They are less expensive to create and update than video, while still providing a compelling and effective presentation that has demonstrably driven sales of financial products and services.