Banking

Greeting Technology with humanity

Our Virtual Banking Avatar Assistants feature intelligent systems in which a digital character interacts, through actual conversations, with your customers and clients. This engaging experience allows you to offer your customers access to a “perfect” helper, all on a 24/7 basis. This assistant never gets tired, bored or cranky – and it never gets sick, demands a raise or employee benefits.

Visyt’s Virtual Banking Avatar Assistants can:

  • Interact with your customers to determine their needs and wants. They then can help them to accomplish their request, or direct them to the appropriate place (such as a human, call center, or a voicemail or e-mail system.
  • Propose additional add-on services. This is done through a narrative interview-style script that makes assumptions and recommendations to customers, based upon industry-approved algorithms.
  • Answer detail questions about each product or service – how they work, what are their benefits and which one is an appropriate choice.
  • Deliver sales scripts that are engaging, emotional, and fully compliant. Our avatars never fail to ask each customer a bank-approved list of questions.
  • Promote your brand and brand image.
  • Be placed in different environments, and can change appearances.

Our Virtual Banker solution dramatically reduces the expenses associated with traditional human-capital customer service and sales approaches. They are less expensive to create and update than video, while still providing a compelling and effective presentation that has demonstrably driven sales of financial products and services.